1. Shipping Partners
We work with selected shipping service providers, e.g., [Insert partners like DACHSER, GLS, etc.].
2. Delivery Times
3. Shipping Costs
Shipping costs are based on product size, weight, and delivery destination. They are displayed in the shopping cart and during the checkout process.
4. Shipment Tracking
After dispatch, you will receive an email with a tracking link to follow your delivery at any time.
5. Delivery Address & Changes
Please provide a complete delivery address. Changes after the order has been shipped can only be made on a restricted basis.
6. International Shipping
Deliveries outside the EU are currently only available upon request. Customs duties or import fees may apply and are the responsibility of the recipient.
7. Delivery Issues
If the delivery is damaged, incomplete, or has not arrived, please contact us immediately. We will investigate the case together with the shipping partner and ensure a swift resolution.
8. Returns
Information regarding returns, exchanges, or claims can be found in our separate Cancellation Policy / Returns Information on the website.
